Refund Policy

Last updated: October 19, 2026

1. Monthly Subscriptions

If you are not satisfied with TruePen Pro, you may request a full refund within 7 days of your initial purchase or of any renewal charge. Email woncoo.bot@gmail.com with the email address used at checkout, and we will process the refund to your original payment method within 5–10 business days.

2. After 7 Days

After the 7-day window, subscriptions are non-refundable for the current billing period, but you can cancel at any time to stop future charges. You keep Pro access until the end of the paid period.

3. Free Tier

The free tier costs nothing; there is nothing to refund.

4. Duplicate or Erroneous Charges

If you were charged twice or charged in error, contact us at woncoo.bot@gmail.com and we will correct it promptly, including a full refund of the erroneous charge.

5. Chargebacks

Please contact us first before opening a chargeback — we resolve refund requests quickly, and chargebacks delay everyone's resolution.